Customer surveys are typically a fantastic way to gauge the quality of your company’s services, as well as your audience engagement. But there are times when a survey won’t do the trick — customers won’t want to fill it out because it’s too long or boring, or because there’s nothing in it for them.
Tip 1: Use a Recommendation Scale
Fix that with these 10 tips for maximizing your survey’s effectiveness. Our CEO, Andrew Fayad, and nine other entrepreneurs offer advice for creating and sending out a simple, appealing, and efficient customer survey so you can get a feel for what’s going right at your business. Click to learn more about the author YEC and blog Under30CEO